How do I remove a Household Member?

Before getting started, you may want to review: What is a Household Member, and do I need to add them?

You can remove a Household Member at any time using either the PassLink Pro mobile app or the web portal.

Removing a Household Member will remove them from:

• The household member list
• Gate attendant lookup systems
• Community resident lookup systems
• Visitor kiosks

If you have any questions or need assistance, please contact support@passlinkpro.com.

Remove a Household Member on the Mobile App

Before getting started, make sure you are logged in to PassLink Pro. If you need help logging in, please see How do I log in?

1. Open the PassLink Pro app on your phone.
2. From the Home screen, tap Profile.
3. On the Profile page, tap Your Household Members.
4. Tap the household member you would like to remove.
5. Tap Remove Household Member.
6. Confirm the removal when prompted.

Remove a Household Member on the Web

Before getting started, make sure you are logged in to PassLink Pro. If you need help logging in, please see How do I log in?

1. Open your web browser, such as Chrome, Safari, or Firefox.
2. Go to the PassLink Pro Web Portal.
3. Log in to your PassLink Pro account (if you're not already).
4. On the home page, click Your Household Members.
5. Click the household member you would like to remove.
6. Click Remove.
7. Confirm the removal when prompted.

If you are having any issues, or have any questions, please contact support@passlinkpro.com.